Privacy Policy

Effective Date: October 2024

At Paw Besties, your privacy is very important to us. We are committed to protecting the personal information you share with us when you visit our website or make a purchase. This policy outlines what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We collect information from you in a few different ways to provide a better experience when shopping with us. Here’s what we gather:

Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, phone number, and payment information.
Non-Personal Information: We collect non-identifiable information such as your browser type, device, IP address, and website usage through cookies and analytics tools. This helps us understand how visitors use our site so we can improve it.

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

Processing Orders: To fulfill and ship your orders and communicate with you about them.
Customer Support: To respond to inquiries, solve issues, and provide support.
Personalization: To offer personalized product recommendations and customize your shopping experience.
Marketing & Promotions: If you’ve opted in, we may send you updates, promotions, and special offers. You can opt out anytime.
Analytics: To improve our website, marketing strategies, and understand customer preferences.

3. How We Protect Your Information

We take your privacy seriously and use industry-standard security measures to protect your personal information, including:

Encryption: We use encryption (SSL) to protect your payment information during transactions.
Secure Storage: Your personal data is stored securely, and we limit access to it to only those employees who need it to fulfill orders or provide support.
Third-Party Providers: We work with trusted third-party providers (e.g., payment processors) who are also committed to protecting your information.

4. Sharing Your Information

We only share your personal information in limited situations:

Service Providers: We share your information with third parties who help us operate our business (e.g., shipping companies, payment processors). These partners are required to protect your data and use it only for the services they provide.
Legal Requirements: We may disclose your information if required by law or if we believe it’s necessary to protect our rights, your safety, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your shopping cart, and understand how you use our site. You can manage cookie preferences through your browser settings, but please note this may affect site functionality.

6. Your Rights

You have the right to:

Access or Update Your Information: You can log into your account at any time to update your personal details.
Request Deletion: You can request the deletion of your personal data by contacting us at [Insert Contact Email].
Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you can unsubscribe using the link in any email or contact us directly.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates by posting the new policy on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Paw Besties
Email: info@pawbesties.com